| 📍Matanzas, Cuba
📞 972-374-4745 🕒 Every Day 24 Hours 🌐 www.envoyair.com ✉️ Customer inquiries are generally handled through partner airlines |
![]() |
Envoy Air Matanzas Office in Cuba serves as a helpful contact point for travelers seeking assistance with their flight-related needs. Located at Juan Gualberto Gómez Airport, Varadero, Matanzas Province, Cuba, the office provides support for flight reservations, ticket changes, cancellations, baggage inquiries, and check-in assistance. Passengers can also receive information regarding flight schedules, travel requirements, and special assistance services. The dedicated staff strives to offer efficient customer service and ensure a smooth travel experience for all passengers. Whether planning a new journey or managing an existing reservation, the Envoy Air Matanzas Office is available to assist with a wide range of travel concerns and inquiries.
Reach Out with Envoy Air Matanzas Office
| Office Address | 2HM6+PWG, Matanzas, Cuba |
| Contact Number | 972-374-4745 |
| Working Hours | 7 days a week (24*7) |
| Email Address | Envoy.News@aa.com |
| Social Media Links |
Juan Gualberto Gómez International Airport Information & Interactive Map
| Airport Name | Juan Gualberto Gómez International Airport |
| Airport Address | 2HM6+PWG, Matanzas, Cuba |
| Airport Code | VRA |
| Airport Contact Number | +53 553612 |
Envoy Air Important Links
| Category | Link |
|---|---|
| Official Website | Envoy Air Official Website |
| Careers | Envoy Air Careers |
| About Envoy Air | Company Information |
| Envoy Air Fleet | Fleet Details |
| Envoy Air Hubs | Hub Locations |
| Parent Group | American Airlines Group |
Envoy Air Fleet Structure & Airplane Categories
| Aircraft Model | Category |
|---|---|
| Embraer 175 (E175) | Regional Jet Aircraft |
| Embraer 170 (E170) | Regional Jet Aircraft |
Envoy Air Passenger Support & Service Assistance
| Regional Flight Operations Information | Partner Airline Flight Assistance | Airport Check-in Guidance |
| Baggage Information Through Operating Carrier | Lost, Delayed, or Damaged Baggage Guidance | Flight Schedule Information |
| Travel Documentation Assistance | Special Assistance Services | Wheelchair and Accessibility Support |
| Group Travel Information | Codeshare Flight Information | Airport Facilities Information |
| Travel Safety and Security Information | Customer Service Coordination with Partner Airlines | Operational Updates and Notifications |
| General Passenger Information | Regional Jet Service Information | Airport Lounge Information (through partner airlines) |
| In-Flight Services Information | Travel Policies and Procedures | Partner Airline Loyalty Program Guidance |
| Flight Delay and Cancellation Information | Customer Feedback and Assistance |
Frequently Asked Questions (FAQs)
Where is the Envoy Air Matanzas Office located?
The office is located at Juan Gualberto Gómez Airport, Varadero, Matanzas Province, Cuba.
What services are available at the office?
The office assists with flight bookings, ticket modifications, cancellations, baggage inquiries, and travel-related support.
Can I change my flight reservation at the office?
Yes, passengers can receive assistance with flight changes, rebooking, and reservation updates.
Does the office provide baggage assistance?
Yes, travelers can get help with lost, delayed, or damaged baggage concerns.
Can I obtain information about flight schedules?
Yes, the office provides details and updates regarding flight schedules and travel plans.
Is check-in assistance available?
Yes, staff members can guide passengers through check-in procedures and travel requirements.
Can I request special travel assistance?
Yes, the office can help arrange special assistance services for passengers requiring additional support during their journey.
