| 📍 Kona, Hawaii, USA 96740
📞 1-800-252-7522🕒 Every Day — 24 Hours 🌐 https://www.alaskaair.com/ ✉️ Customer inquiries: https://www.alaskaair.com/content/about-us/contact-us |
 |
Alaska Airlines Kona Office in Hawaii provides comprehensive travel assistance for passengers flying through the Big Island. The office operates through Ellison Onizuka Kona International Airport at Keāhole, located at 73-200 Kupipi St, Kailua-Kona, HI 96740, USA. Travelers can receive assistance with flight reservations, ticket changes, cancellations, baggage inquiries, check-in support, refunds, Mileage Plan services, and general travel information. The airport staff helps ensure a smooth and efficient travel experience for both residents and visitors. For additional support, passengers may contact Alaska Airlines customer service at 1-800-252-7522. The Kona office serves as an important gateway connecting Hawaii travelers to destinations throughout Alaska Airlines’ route network.
Reach Out with Alaska Airlines Kona Office
| Office Address | 73-200 Kupipi St, Kailua-Kona, HI 96740, United States |
| Contact Number | 1-800-252-7522 |
| Working Hours | 24×7 |
| Email / Contact | Customer Contact Form |
| Social Media Links |
Ellison Onizuka Kona International Airport (KOA) Information & Interactive Map
| Airport Name | Ellison Onizuka Kona International Airport (KOA) |
| Airport Address | 73-200 Kupipi St, Kailua-Kona, HI 96740, United States |
| Airport Code | KOA |
| Airport Contact Number | +1 855 321 3348 |
Alaska Airlines Important Links
| Category | Link |
|---|---|
| Official Website | Alaska Airlines Official Website |
| Careers | Alaska Airlines Careers |
| About Alaska Airlines | Company Information |
| Fleet Information | Fleet Details |
| Route Network | Network & Route Map |
Alaska Airlines Fleet Structure & Aircraft Categories
| Aircraft Model | Category |
|---|---|
| Boeing 737-700 / 737-800 / 737-900 | Narrow-body Mainline Jet |
| Boeing 737 MAX 9 | Narrow-body Mainline Jet |
| Embraer 175 (operated by Horizon Air) | Regional Jet |
| De Havilland Dash 8 Q400 (Horizon Air) — select routes | Turboprop Regional Aircraft |
Alaska Airlines Passenger Support & Service Assistance
| Flight Reservations & Booking | Check-in Assistance | Airport Check-in & Boarding Guidance |
| Baggage Allowance & Claims | Lost, Delayed, or Damaged Baggage Assistance | Flight Status & Schedule Information |
| Travel Documentation & Visa Guidance | Special Assistance & Accessibility Services | Wheelchair & Mobility Support |
| Group Travel & Charter Inquiries | Codeshare & Partner Airline Information | Airport Facilities & Alaska Lounges |
| Safety & Security Information | Customer Care & Feedback | Operational Updates & Notifications |
| In-Flight Services & Amenities | Travel Policies & Fees | Mileage Plan Loyalty Program Support |
| Flight Delay & Cancellation Assistance | Refunds & Rebooking | Pet Travel Information |
Frequently Asked Questions (FAQs)
Where is the Alaska Airlines Kona Office located?
It operates through Ellison Onizuka Kona International Airport at Keāhole, Kailua-Kona, Hawaii.
What services are available at the Kona Office?
Passengers can receive assistance with bookings, cancellations, baggage support, check-in services, and travel information.
What is the contact number for Alaska Airlines Kona Office?
Travelers can contact Alaska Airlines customer support at 1-800-252-7522.
Can I change or cancel my flight at the office?
Yes, passengers can request flight modifications, cancellations, and rebooking assistance.
Does the office help with baggage issues?
Yes, staff assist with lost, delayed, or damaged baggage claims and baggage-related inquiries.
Is assistance available daily at the Kona Office?
Yes, services are generally available according to airport operating hours and flight schedules.
Can I get flight updates at the office?
Yes, passengers can obtain flight status updates, schedules, and other travel-related information.