| 📍 Mazatlán, Mexico 82100
📞 1-800-252-7522 🕒 Every Day — 24 Hours 🌐 https://www.alaskaair.com/ ✉️ Customer inquiries: https://www.alaskaair.com/content/about-us/contact-us |
![]() |
Alaska Airlines Mazatlán Office in Mexico provides passenger assistance through General Rafael Buelna International Airport, located at Carretera Internacional México 15 Km 1120, 82100 Mazatlán, Sinaloa, Mexico. Travelers can receive help with flight reservations, ticket changes, cancellations, baggage inquiries, check-in support, refunds, Mileage Plan services, and general travel information. The airport customer service team ensures smooth travel experiences for passengers flying between Mazatlán and destinations in the United States. For additional support, travelers may contact Alaska Airlines at 1-800-252-7522. The Mazatlán location is an important seasonal gateway for leisure travelers visiting Mexico’s Pacific coast and connecting through Alaska Airlines routes.
Reach Out with Alaska Airlines Mazatlán Office
| Office Address | Carretera Internacional México 15 Km 1120, 82100 Mazatlán, Sinaloa, Mexico |
| Contact Number | 1-800-252-7522 |
| Working Hours | 24×7 |
| Email / Contact | Customer Contact Form |
| Social Media Links |
General Rafael Buelna International Airport Information & Interactive Map
| Airport Name | General Rafael Buelna International Airport |
| Airport Address | Carretera Internacional México 15 Km 1120, 82100 Mazatlán, Sinaloa, Mexico |
| Airport Code | SEA |
| Airport Contact Number | +52 669 982 2399 |
Alaska Airlines Important Links
| Category | Link |
|---|---|
| Official Website | Alaska Airlines Official Website |
| Careers | Alaska Airlines Careers |
| About Alaska Airlines | Company Information |
| Fleet Information | Fleet Details |
| Route Network | Network & Route Map |
Alaska Airlines Fleet Structure & Aircraft Categories
| Aircraft Model | Category |
|---|---|
| Boeing 737-700 / 737-800 / 737-900 | Narrow-body Mainline Jet |
| Boeing 737 MAX 9 | Narrow-body Mainline Jet |
| Embraer 175 (operated by Horizon Air) | Regional Jet |
| De Havilland Dash 8 Q400 (Horizon Air) — select routes | Turboprop Regional Aircraft |
Alaska Airlines Passenger Support & Service Assistance
| Flight Reservations & Booking | Check-in Assistance | Airport Check-in & Boarding Guidance |
| Baggage Allowance & Claims | Lost, Delayed, or Damaged Baggage Assistance | Flight Status & Schedule Information |
| Travel Documentation & Visa Guidance | Special Assistance & Accessibility Services | Wheelchair & Mobility Support |
| Group Travel & Charter Inquiries | Codeshare & Partner Airline Information | Airport Facilities & Alaska Lounges |
| Safety & Security Information | Customer Care & Feedback | Operational Updates & Notifications |
| In-Flight Services & Amenities | Travel Policies & Fees | Mileage Plan Loyalty Program Support |
| Flight Delay & Cancellation Assistance | Refunds & Rebooking | Pet Travel Information |
Frequently Asked Questions (FAQs)
Where is the Alaska Airlines Mazatlán Office located?
It operates through General Rafael Buelna International Airport in Mazatlán, Sinaloa, Mexico.
What services are available at the Mazatlán Office?
Passengers can get help with bookings, cancellations, baggage support, check-in assistance, and flight information.
What is the contact number for Alaska Airlines Mazatlán Office?
Travelers can contact Alaska Airlines at 1-800-252-7522 for reservations and support.
Can I change or cancel my flight at the office?
Yes, passengers can request rebooking, cancellations, and ticket modifications.
Does the office help with baggage issues?
Yes, staff assist with lost, delayed, or damaged baggage claims and inquiries.
Is assistance available daily at the Mazatlán Office?
Yes, services are generally available based on airport operations and flight schedules.
Can I get flight updates at the office?
Yes, passengers can receive real-time flight status and travel information.
