| 📍 Mexico City, Mexico 15620
📞 1-800-252-7522 🕒 Every Day — 24 Hours 🌐 https://www.alaskaair.com/ ✉️ Customer inquiries: https://www.alaskaair.com/content/about-us/contact-us |
 |
Alaska Airlines Mexico City Office assists passengers with reservations, ticket modifications, cancellations, baggage support, check-in guidance, refunds, and general travel inquiries. The office operates through Benito Juárez International Airport, Av. Capitán Carlos León S/N, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico. Travelers can receive help with flight schedules, Mileage Plan services, special assistance requests, and travel policies. For customer support and bookings, passengers may contact Alaska Airlines at 1-800-252-7522. The Mexico City location serves as a key connection point for travelers flying between Mexico and the United States on Alaska Airlines routes.
Reach Out with Alaska Airlines Mexico City Office
| Office Address | Av. Capitán Carlos León S/N, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico |
| Contact Number | 1-800-252-7522 |
| Working Hours | 24×7 |
| Email / Contact | Customer Contact Form |
| Social Media Links |
Mexico City International Airport Information & Interactive Map
| Airport Name | Mexico City International Airport |
| Airport Address | Av. Capitán Carlos León S/N, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico |
| Airport Code | MEX |
| Airport Contact Number | +52 552 482 2400 |
Alaska Airlines Important Links
| Category | Link |
|---|---|
| Official Website | Alaska Airlines Official Website |
| Careers | Alaska Airlines Careers |
| About Alaska Airlines | Company Information |
| Fleet Information | Fleet Details |
| Route Network | Network & Route Map |
Alaska Airlines Fleet Structure & Aircraft Categories
| Aircraft Model | Category |
|---|---|
| Boeing 737-700 / 737-800 / 737-900 | Narrow-body Mainline Jet |
| Boeing 737 MAX 9 | Narrow-body Mainline Jet |
| Embraer 175 (operated by Horizon Air) | Regional Jet |
| De Havilland Dash 8 Q400 (Horizon Air) — select routes | Turboprop Regional Aircraft |
Alaska Airlines Passenger Support & Service Assistance
| Flight Reservations & Booking | Check-in Assistance | Airport Check-in & Boarding Guidance |
| Baggage Allowance & Claims | Lost, Delayed, or Damaged Baggage Assistance | Flight Status & Schedule Information |
| Travel Documentation & Visa Guidance | Special Assistance & Accessibility Services | Wheelchair & Mobility Support |
| Group Travel & Charter Inquiries | Codeshare & Partner Airline Information | Airport Facilities & Alaska Lounges |
| Safety & Security Information | Customer Care & Feedback | Operational Updates & Notifications |
| In-Flight Services & Amenities | Travel Policies & Fees | Mileage Plan Loyalty Program Support |
| Flight Delay & Cancellation Assistance | Refunds & Rebooking | Pet Travel Information |
Frequently Asked Questions (FAQs)
Where is the Alaska Airlines Mexico City Office located?
It is located at Mexico City International Airport (MEX), Mexico City, Mexico.
What services are available at the Mexico City Office?
Passengers can access booking, cancellations, baggage help, check-in support, and flight information.
What is the contact number for Alaska Airlines Mexico City Office?
The main customer service number is 1-800-252-7522.
Can I change or cancel my flight at the office?
Yes, travelers can request rebooking, cancellations, and ticket modifications.
Does the office help with baggage issues?
Yes, staff assist with lost, delayed, or damaged baggage claims.
Is assistance available daily at the Mexico City Office?
Yes, services are generally available daily based on airport operations.
Can I get flight updates at the office?
Yes, passengers can receive flight schedules and real-time status updates.