| 📍 Puerto Vallarta, Mexico 48311
📞 1-800-252-7522 🕒 Every Day — 24 Hours 🌐 https://www.alaskaair.com/ ✉️ Customer inquiries: https://www.alaskaair.com/content/about-us/contact-us |
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Alaska Airlines Puerto Vallarta Office provides passenger assistance for travelers flying to and from Mexico’s Pacific coast. The office operates through Licenciado Gustavo Díaz Ordaz International Airport, located at Carretera a Tepic Km 7.5, Área Militar de Vallarta, 48311 Puerto Vallarta, Jal., Mexico. Passengers can receive support with flight reservations, ticket changes, cancellations, baggage inquiries, check-in assistance, refunds, Mileage Plan services, and general travel guidance. The airport staff helps ensure smooth travel operations and timely information for arriving and departing passengers. For additional assistance, travelers may contact Alaska Airlines customer service at 1-800-252-7522. The Puerto Vallarta office serves as an important gateway for leisure and international travelers visiting the region.
Reach Out with Alaska Airlines Puerto Vallarta Office
| Office Address | Carretera a Tepic Km 7.5, Área Militar de Vallarta, 48311 Puerto Vallarta, Jal., Mexico |
| Contact Number | 1-800-252-7522 |
| Working Hours | 24×7 |
| Email / Contact | Customer Contact Form |
| Social Media Links |
Licenciado Gustavo Díaz Ordaz International Airport (PVR) Information & Interactive Map
| Airport Name | Licenciado Gustavo Díaz Ordaz International Airport (PVR) |
| Airport Address | Carretera a Tepic Km 7.5, Área Militar de Vallarta, 48311 Puerto Vallarta, Jal., Mexico |
| Airport Code | PVR |
| Airport Contact Number | +52 322 221 1298 |
Alaska Airlines Important Links
| Category | Link |
|---|---|
| Official Website | Alaska Airlines Official Website |
| Careers | Alaska Airlines Careers |
| About Alaska Airlines | Company Information |
| Fleet Information | Fleet Details |
| Route Network | Network & Route Map |
Alaska Airlines Fleet Structure & Aircraft Categories
| Aircraft Model | Category |
|---|---|
| Boeing 737-700 / 737-800 / 737-900 | Narrow-body Mainline Jet |
| Boeing 737 MAX 9 | Narrow-body Mainline Jet |
| Embraer 175 (operated by Horizon Air) | Regional Jet |
| De Havilland Dash 8 Q400 (Horizon Air) — select routes | Turboprop Regional Aircraft |
Alaska Airlines Passenger Support & Service Assistance
| Flight Reservations & Booking | Check-in Assistance | Airport Check-in & Boarding Guidance |
| Baggage Allowance & Claims | Lost, Delayed, or Damaged Baggage Assistance | Flight Status & Schedule Information |
| Travel Documentation & Visa Guidance | Special Assistance & Accessibility Services | Wheelchair & Mobility Support |
| Group Travel & Charter Inquiries | Codeshare & Partner Airline Information | Airport Facilities & Alaska Lounges |
| Safety & Security Information | Customer Care & Feedback | Operational Updates & Notifications |
| In-Flight Services & Amenities | Travel Policies & Fees | Mileage Plan Loyalty Program Support |
| Flight Delay & Cancellation Assistance | Refunds & Rebooking | Pet Travel Information |
Frequently Asked Questions (FAQs)
Where is the Alaska Airlines Puerto Vallarta Office located?
It operates through Licenciado Gustavo Díaz Ordaz International Airport in Puerto Vallarta, Mexico.
What services are available at the Puerto Vallarta Office?
Passengers can access bookings, cancellations, baggage support, check-in help, and flight information.
What is the contact number for Alaska Airlines Puerto Vallarta Office?
Travelers can call 1-800-252-7522 for reservations and customer assistance.
Can I change or cancel my flight at the office?
Yes, passengers can request rebooking, cancellations, and ticket modifications.
Does the office help with baggage issues?
Yes, staff assist with lost, delayed, or damaged baggage claims and inquiries.
Is assistance available daily at the Puerto Vallarta Office?
Yes, services are generally available based on airport operations and flight schedules.
Can I get flight updates at the office?
Yes, passengers can receive real-time flight status and travel information.